Case Studies - Kinsta® https://kinsta.com/clients/ Fast, secure, premium hosting solutions Mon, 27 Jan 2025 18:10:03 +0000 en-US hourly 1 https://wordpress.org/?v=6.1.7 https://kinsta.com/wp-content/uploads/2024/09/cropped-Kinsta-black-favicon-1-32x32.png Case Studies - Kinsta® https://kinsta.com/clients/ 32 32 BSharp Tech adopts containerized hosting to scale high-traffic client sites with ease https://kinsta.com/clients/bsharp-tech/ Thu, 23 Jan 2025 08:00:44 +0000 https://kinsta.com/?post_type=case_studies&p=189306 After spending 18 years in the corporate world, Matt Grill wanted to make a meaningful impact by helping small to medium businesses succeed in managing their ...

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After spending 18 years in the corporate world, Matt Grill wanted to make a meaningful impact by helping small to medium businesses succeed in managing their digital marketing strategies and websites.

“[This] inspired me to create a company that could provide full-service support to bridge this gap. And then, BSharp Tech was born out of my desire to get closer to customers and build something meaningful from scratch.”

BSharp is a world-class software company that leverages local Australian talent and utilises best software development practices.

When working with clients, BSharp Tech aims to deliver a holistic approach. Their full-pledged service doesn’t just stop once the website is up and running—they walk side-by-side with the client to ensure it performs optimally over time with continuous support, SEO, and CRM solutions.

BSharp Tech wins the 2024 BX Business xCellence Award for Marketing - Web Design Business of the Year.
BSharp Tech wins the 2024 BX Business xCellence Award for Marketing – Web Design Business of the Year.

But as BSharp grew, their web hosting provider began to hold them back. That’s when they decided to look for a new one, and eventually finding Kinsta.

Read on to find out how BSharp Tech’s switch to a fast, secure, and feature-rich hosting environment led not only to smoother daily operations but also service expansions, bigger projects, and client base growth.

Company overview

  • Industry: Website and Digital Marketing Agency Services
  • Company size: Six team members

The Problem

“Before we switched to Kinsta, we hosted with WP Engine. As our client base grew and the websites we managed got more complex, it became harder to scale.” Matt Grill, Founder and Director of BSharp

  • Lack of scalability and isolation. WP Engine’s infrastructure lacked the isolation necessary for handling multiple demanding websites. A spike or issue in one website often impacted the performance of others sharing the same server resources.

“The main issue was that WP Engine didn’t have enough isolation – when one server had problems, it often affected the others. We needed containerization to keep things stable so that one misbehaving server wouldn’t affect the performance of the rest.”

  • Increasing costs. With WP Engine, scaling to meet client demands came with unpredictable and expensive upgrades. BSharp needed a hosting solution that was cost-effective while still providing high performance.

“Cost was also a significant factor. We had to carefully weigh up the costs versus the benefits, not only comparing Kinsta to WP Engine but also to other hosting providers.”

  • Performance bottlenecks. With resource-intensive WooCommerce stores and high-traffic sites in their portfolio, BSharp found that their previous hosting setup couldn’t keep up, leading to slow load times and frustrated clients.

“Performance issues were a constant headache, and it wasn’t just affecting us—it was impacting our clients too.”

The Solution

BSharp evaluated multiple hosting providers and found Kinsta’s feature-rich and performance-driven hosting to be the best fit. Its containerized infrastructure ensured fast, reliable performance, while its transparent pricing offered clarity and value.

BSharp’s most loved Kinsta features and tools

When asked about the Kinsta features that empowered them the most, they answered:

“Since moving to Kinsta, we no longer worry about one site’s issues affecting others. The stability has been game-changing for us.”

Kinsta infrastructure
Kinsta’s Managed Hosting infrastructure includes isolated container technology
  • The MyKinsta Dashboard. Managing multiple sites became seamless with MyKinsta. The dashboard’s intuitive design and powerful tools simplified monitoring, updates, and troubleshooting.

“The MyKinsta dashboard made managing multiple sites a breeze. We could test updates in a safe environment, monitor performance easily, and quickly get to the heart of any issues.”

  • Expert, round-the-clock support. Kinsta is well-known for its world-class support, composed of WordPress experts and Linux engineers, available 24/7 for all our customers via live chat, with an average response time of under 2 minutes. 

“One of the biggest highlights of Kinsta is having WordPress experts ready to help at any time. Their quick response times and expertise have made a real difference in our daily operations.”

Kinsta Support by the numbers
  • Cost transparency and flexibility. Kinsta’s straightforward pricing, based on visits, made scaling predictable and affordable, with no hidden fees or upsell pressure. 

“Kinsta’s pricing model makes it easy to plan for growth. We know exactly what we’re paying for, and there’s no guesswork.”

The Results

Faster, more reliable client sites

“Since moving to Kinsta, we’ve seen major improvements in performance. Clients are noticing the difference, and it’s made our relationships stronger.”

For Matt and his team, the biggest win was in site performance, which had a ripple effect on everything. Their switch to Kinsta resulted to the following: 

  • Better SEO ranking for many of BSharp’s client sites.
  • Less support tickets related to performance issues.
  • More time and resources allocated to growth and client acquisition.

“Kinsta’s infrastructure has empowered us to confidently take on more complex and higher-traffic sites without worrying about server limitations. We’re now more confident than ever to scale our services more effectively.”

The main landing page of BSharp Tech
The main landing page of BSharp Tech

With Kinsta, BSharp experienced a transformation in hosting reliability, performance, and scalability, enabling them to focus on growing their agency and serving clients more effectively.

Confidence to scale the agency

Before Kinsta, hosting limitations often dictated which projects BSharp could take on. Now, with Kinsta’s robust infrastructure, they no longer have to turn away clients with resource-intensive sites.

“Kinsta’s infrastructure has empowered us to confidently take on more complex and higher-traffic sites without worrying about server limitations. We’re now more confident than ever to scale our services more effectively.”

BSharp Tech
BSharp Tech recognized as a finalist in prestigious awards.

Real-world success: A WooCommerce transformation

One standout example is JK’s Cross Stitch Supplies, a high-traffic WooCommerce store previously plagued by slow load times and performance issues. After migrating to Kinsta, the site’s performance improved dramatically.

“The difference was like night and day. Since the migration, we haven’t had a single complaint about performance. It’s given both us and the client peace of mind.”

“This is just one example of a site that was experiencing issues before Kinsta, and the positive difference it made.”

What’s next for BSharp Tech?

With Kinsta’s reliable infrastructure supporting their growth, BSharp is poised to expand its presence across Australia and take on larger, more complex projects. This foundation allows them to focus on what they do best: empowering their clients through innovative solutions like the Sales Growth Accelerator.

BSharp Tech continues to empower their clients with its Sales Growth Accelerator
BSharp Tech continues to empower their clients with its Sales Growth Accelerator

“Our ‘BSharp Tech Sales Growth Accelerator’ is an all-inclusive program that focuses on driving real results for clients. Additionally, our agile and customer-centric methodology ensures we deliver fast, iterating based on client feedback and setting up systems for repeatable success. This focus on building long-term partnerships and understanding the specific needs of each client truly sets us apart.”

The Conclusion

Kinsta has been instrumental in BSharp’s growth, providing the tools, reliability, and performance needed to deliver exceptional results for its clients.

“With Kinsta, we have the confidence to grow, take on bigger projects, and serve our clients better than ever before.”

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Think Together maximizes impact with increased traffic and saved hours on site development https://kinsta.com/clients/think-together/ Mon, 06 Jan 2025 12:36:46 +0000 https://kinsta.com/?p=188447&post_type=case_studies&preview_id=188447 Think Together is a nonprofit organization with a mission to partner with schools to change the odds for kids. Since its founding in 1997, it stands ...

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Think Together is a nonprofit organization with a mission to partner with schools to change the odds for kids. Since its founding in 1997, it stands as California’s leading provider of afterschool education and expanded learning programs.

Serving over 200,000 students across 600 schools, it is transforming education in communities statewide by empowering young learners with resources and opportunities that extend beyond the classroom. The organization wants to help students—primarily under-resourced youth—succeed in their journey to college and career readiness.

“Originating in the challenging Shalimar Street neighborhood in 1994, Think Together has a rich history of proactively addressing societal challenges, from crime and drugs to gangs, teen pregnancy, and high school dropout rates.” – Victor Amezquita, Director of Marketing at Think Together

Think Together has been changing the odds for kids since 1997

The Shalimar Learning Center started as a safe space for after-school support and has expanded to hundreds of schools from San Diego to the Bay Area.

Think Together now uses a research-based curriculum to boost learning and partnered with Orenda Education in 2022 to transform education systems with a people-focused, data-driven approach. And in 2023, Think Together launched the California Schools Talent Collaborative, an innovative initiative addressing staffing shortages by connecting district leaders with top-tier talent.

In our interview with Victor Amezquita, he highlighted how Kinsta drives Think Together’s growth by improving website performance, visitor experience, and traffic—helping them maximize their impact every day.

Snapshot

  • Industry: NGO, Education
  • Business size: 4000+ employees

Problem

Slow page loads and inconsistent support

Before switching to Kinsta, the organization hosted its sites with Bluehost and Hostgator.

Think Together manages several projects and websites, including Orenda Education, Think Together, California Schools Talent Collaborative, and Parent Pay Portal. With multiple projects spread across different platforms, their biggest challenge was keeping their sites reliable and high-performing.

“Issues began to arise with page loading and website delivery, which led our team to look elsewhere.”

Site exposed to malicious activity

Beyond the issues with page load times, they experienced inconsistent support from their previous hosting providers. This led them to look for a new web hosting partner. A website hack became the tipping point for the team.

They wanted to make sure their site was secure and accessible at all times, and that they’d be able to rely on a team of experts for quick and effective disaster recovery in the event of hacking. The Think Together team was looking for a team of experts who were available 24/7.

Better UX and WordPress-specific environment

Choosing the right provider was crucial for Think Together, and they knew they needed a partner specializing in WordPress.

Equally important was having an intuitive, user-friendly dashboard that made site management simple and accessible for all stakeholders. With these tools and resources, Think Together could focus on what truly matters—making a difference in the lives of students.

Solution

WordPress-optimized infrastructure with 24/7/365 support

Hosting their sites on a WordPress-optimized infrastructure was one of the non-negotiables for Think Together. Kinsta delivered, providing everything they need to keep their mission-driven work running smoothly with powerful built-in features:

  • Google Cloud Platform: Using the fastest servers (C3D and C2 VMs) for unmatched speed and reliability.
  • Caching and HTTP/3 Support: Lightning-fast load times, even during traffic surges.
  • Global CDN: Ensures site content reaches users quickly no matter where they are with with 260+ POPs.

Plus, with a team of WordPress experts available 24/7/365, Kinsta ensures that any issues are resolved quickly with reliable support when it matters most.

MyKinsta: A built-in dashboard with powerful tools

The MyKinsta dashboard is equipped with an extensive toolset to make site management and development easy.

With its user management features, companies and organizations (even those with a large number of employees) are able to invite as many users with access that’s most relevant to their roles, which ranges  from developer access to company billing access.

Additionally, every WordPress site comes with a staging environment which Kinsta users can set up with just one click. This staging area is a safe place to test new WordPress updates, themes, plugins, or code without affecting their live site.

The MyKinsta dashboard lets users with the right roles access the staging environment, making it easy for developers to work on updates and changes. For organizations that work with a group of developers, this feature is invaluable, especially prior to specific campaigns and events.

A Kinsta hosting interface offering options to create a standard environment. The 'Clone an existing environment' option is highlighted, with fields for environment name and selection of the environment to clone.
Choosing a staging environment within MyKinsta.

Kinsta also offers a Premium Staging Add-on, which allows Think Together to create extra staging environments for even more flexibility when testing or developing.

With MyKinsta, Think Together has everything they need to manage their sites efficiently, test safely, and collaborate seamlessly—all from a single, powerful dashboard. This allows their team to focus on what matters most: driving their mission forward.

Security and disaster recovery

Having experienced the nightmare of a hacked site, it was crucial for Think Together to choose a hosting partner that could protect their sites through advanced security features.

Kinsta’s LXD container technology allows for complete isolation of sites on the platform, ensuring that any malicious activity does not spread to other sites. Security is further strengthened with Kinsta’s Cloudflare Integration plus regular uptime checks, automated daily backups, and free SSL certificate, among other proactive features.

Kinsta infrastructure
Kinsta’s Managed Hosting infrastructure includes isolated container technology

Kinsta has Think Together covered if a site gets hacked. They have a disaster recovery plan in place, and their team of experts acts fast to restore your site.

As part of Kinsta’s Security Pledge, they inspect your site, deeply scan files, repair the WordPress core, and identify and remove any infected plugins or themes. This ensures your site is secure and back up and running quickly.

Results

Better visibility and increased site traffic

Site performance is crucial for visibility and directly impacts search rankings. With Kinsta’s speed-optimized infrastructure, Think Together achieved an improved SEO ranking and a noticeable increase in monthly site traffic:

In combination with various new strategies, including SEO, paid media, and implementing Kinsta along with general organizational growth, our monthly site traffic has increased by about 50% in the last two years.

Kinsta infrastructure
Think Together’s impact on serving students

Improved development experience and success through staging

Think Together provides programs to help kids achieve the proficiency needed to excel in education.
Think Together provides programs to help kids achieve the proficiency needed to excel in education.

Think Together’s team highlighted that Kinsta’s staging environment improved their development workflows and made it easy for all stakeholders to access and review work in progress when launching new pages or projects:

“We use Kinsta’s staging site anytime we are launching a new page for events/campaigns. It’s so valuable to be able to provide these pages for internal stakeholders to view prior to launching.”

Kinsta’s staging environment has become one of the most preferred features for the organization’s team and has contributed to their sites’ success in a significant way:

“We use the staging site made available to use to create the most well-designed and user-friendly pages possible to increase our conversions and goals.”

Conclusion

With Kinsta’s performance-optimized WordPress hosting, intuitive dashboard, and one-click staging, Think Together now operates on a fast and secure infrastructure. Kinsta has contributed to its increased site traffic and conversions, while the built-in staging environment has become an essential part of the team’s development workflow. Kinsta is proud to be part of Think Together’s success!

Kinsta, alongside our digital strategy, is more than achieving higher metrics—it's an extension of our mission to change the odds for kids and close the opportunity gap in education.


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Waseda University fortifies data security and simplifies site management with Kinsta https://kinsta.com/clients/waseda-university/ Tue, 27 Aug 2024 07:00:24 +0000 https://kinsta.com/?p=184155&post_type=case_studies&preview_id=184155 Located in the heart of Tokyo, Waseda University is a research-intensive institution founded in 1882. Its university faculty members share information on research results, projects, and ...

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Located in the heart of Tokyo, Waseda University is a research-intensive institution founded in 1882.

Its university faculty members share information on research results, projects, and academic conferences by creating their own websites on the Waseda WWW Service platform.

With now hundreds of user sites, Mr. Matsuura of Waseda University’s IT Strategies Division shares the challenges of managing Waseda WWW Service, and how they turned to Kinsta’s Managed WordPress Hosting to solve them. 

Read on to discover how Kinsta powered and supported Waseda University’s large-scale infrastructure project involving the migration of hundreds of sites.

The problem

Waseda University faced security concerns, inefficient site management, and a costly, complex hosting environment with their previous web hosting provider. They needed a solution to anticipate potential attacks, and take a proactive approach in securing user sites.

When asked about the goals that prompted them to change their hosting solution, Mr. Matsuura answered:

We are constantly working to strengthen the security of our campus services, and it is imperative that we continually review and improve them.”

With that aim, they decided to focus on:

  1. Ensuring the security of WordPress and PHP through effective version control.
  2. “Software version control is crucial to the security of WordPress and PHP. We aimed to investigate whether we could find a way to do this more safely and reliably than in the past.”

  3. Balancing the freedom for users to manage their sites while ensuring these sites are secure.
  4. “Waseda WWW Service allows many users to create and manage their own sites with a high degree of freedom. While maintaining this flexibility, administrators have to monitor usage from a security perspective and ensure that sites are not abandoned after they are no longer needed. For example, we conduct a periodic inventory of the sites we manage. If we find unused sites, we need to take action, such as deleting them upon confirming with the user.”

Complex system and incurring high hosting cost

Dealing with overlapping systems and external service integrations complicates the daily operations of Waseda team:

“The old service had some overlapping systems for the same purpose and was intertwined with external services. Amid mounting costs for the maintenance and operation of the overall system, it was clear that we had to take action.”

“For these reasons, we gathered information in search of a new solution to ensure a secure system and a superior user experience.

The solution

To streamline operations and resolve the issues with the old service, Waseda found Kinsta as a solution with robust security features and a strong focus on version control.

Choosing Kinsta’s Managed WordPress Hosting

Mr. Matsuura and his team looked at a number of hosting provider candidates. They narrowed their requirements down to those that could:

  • Manage software versions and vulnerabilities
  • Install plugins freely on a per-site basis
  • Use the WAF/CDN system already in place at the university
  • Handle migration from the old service with ease
  • Ease the workload of periodic site inventory and maintenance
Caching tools grouped under the new Caching menu item.
Caching tools grouped under the new Caching menu item.

After a thorough search, Kinsta emerged as a leading solution.

“Ultimately, Kinsta met all of these criteria, and we moved forward with testing Kinsta’s platform. It was easy to test the system with a small number of sites to check the requirements, and so the POC (proof of concept) proceeded smoothly.”

Free unlimited migrations made simple

With hundreds of user sites, migrating them all to a new platform could be a huge undertaking for Mr. Matsuura and his team. Fortunately, Kinsta offers free, unlimited migrations for WordPress sites, handled by a dedicated team of migration experts.

Screenshot showing the interface for choosing basic or premium WordPress migrations.
Kinsta offers basic and premium migrations for one or all of your WordPress sites.

Kinsta’s migration team and support engineers made it easy to migrate the sites for free, which was incredibly helpful.

“I also vividly remember how receptive they were to our many detailed requests, and the fact that they were also able to handle static PHP sites and complex configurations was a great source of reassurance. And so while checking the functionality along the way, we proceeded with a phased migration.”

The result

Kinsta powers Waseda University with its secure, flexible, and easy-to-manage hosting solution that allows Waseda to guarantee a top-notch user experience (UX) while making back-end security management more efficient.

Enhanced web security and compliance

We are very happy with Kinsta. While providing users with a reasonable degree of freedom in content management, Kinsta maintains strict adherence to security requirements.

“For example, only the latest version of PHP can be used, which allows us to avoid situations where individual administrators forget to upgrade and are left with an outdated version of PHP. Automatic notification of plugin vulnerabilities is another useful feature.”

Screenshot showing the PHP Engine tool in MyKinsta.
Selecting a PHP version in MyKinsta’s PHP Engine tool.

Moving to Kinsta has taken our security to the next level. At the same time, we have been able to maintain traditional content management functions, such as uploading static files via FTP, editing pages using WordPress and installing plugins. It has also made operational tasks more efficient.”

Streamlined site management and maintenance

By centralizing site management with the MyKinsta dashboard, Waseda University has significantly reduced the time and effort needed to maintain each of its user sites.

The WordPress Hosting Tools page in MyKinsta.
The WordPress Hosting Tools page in MyKinsta.

“The nature of the university’s services means that many users will create sites according to their individual needs. That is why the process of setting up a site had to be made more efficient.”

In the past, FTP and DB account information was provided to users on physical paper or PDF documents, but after moving to Kinsta, it can now be completed easily in the ‘MyKinsta’ control panel.

Tasks that once required complex coordination or third-party services can now be handled internally with more efficiency and greater control:

“As for the site inventory process, we can now check each site’s resource usage in MyKinsta. With our old system, we had to request information from an external company, but the process has become much simpler with Kinsta.”

Kinsta supports large-scale infrastructure migration and system renewal

Kinsta handles a lot of the routine maintenance, updates, and security management so the university’s IT staff can focus on other initiatives.

“With the help of Kinsta’s migration and support engineers, we were also able to complete the migration successfully.”

“We appreciate that Kinsta provided the site migration within their normal scope of service, covering not just WordPress but also HTML static sites. It was helpful that they flexibly handled special settings particular to the old system, such as character encoding, redirect, and server-side includes (SSI) settings.”

Thanks to Kinsta, we have achieved an improved level of service (both functional and non-functional) and further enhanced security while eliminating administrative tasks. What's even more exciting is that with all of these improvements, we are able to operate and maintain our system without increasing our costs.

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