Shipping policy

FREE SHIPPING

We offer free shipping on orders over $500 shipped within the Continental U.S.. Orders receiving free shipping will ship using UPS Ground or an equivalent USPS shipping method. Orders may be expedited at an additional cost by selecting expedited shipping options.

SHIPPING OPTIONS, PAYMENT, AND TRACKING NUMBERS

Most orders ship within 48-hours.. Shipping from Big Flats NY,  and Las Vegas NV, from Las Vegas 3PL, Standard or 2 day, we will pick the best carrier for your shipment based on many different factors. When you place an order with us, your credit card is authorized to verify available funds. Your payment is captured/processed on the day your order ships. An invoice will be emailed to the email address you provided when ordering. If you selected a trackable shipping method such as UPS when placing your order, a tracking number will be emailed to the email address you provided. In order to prevent product damage during shipping, orders may be packed in multiple packages, each with a separate tracking number.

INSURANCE

USPS shipping is an uninsured method. UPS shipping options include $100 of coverage, but can be insured for additional amounts for an extra cost.

EXPRESS SHIPPING

For express orders placed before 2PM EST including UPS 3-day Select, UPS 2nd-Day Air, UPS Next Day Saver and UPS Next Day Air, every effort is made to ship your order on the same business day. After 2PM EST orders must be placed by phone to be eligible for same day shipping. Orders taken online after 2PM EST may ship the next business day. Saturday and Sunday are not business days for UPS.

INTERNATIONAL SHIPPING, DUTIES, TAXES, AND CUSTOMS FEES

International shipping rates do not include duties, taxes, or any other customs brokerage charges. Some countries may have specific laws that may affect orders containing sealant. Countries we currently cannot ship to include Russia, The Democratic People’s Republic of Korea, and Iran.

UNITED STATES POSTAL SERVICE

USPS First Class Mail generally arrives within a week of the ship date, but please allow up to 2 weeks for arrival. USPS First Class Mail is an uninsured method of shipping. USPS Priority Mail and USPS Express Mail must be requested by phone or email.